Cancel online using the cancellation link or button provided with your enrollment and in your customer portal, by emailing hello@treasurepest.com, or by calling 949-844-3663. You may also cancel through the same communication method you used to enroll or normally use with us. No staff approval, callback, appointment, retention offer, or payment of an outstanding balance is required to stop renewal.
When you cancel online or we receive your cancellation notice, automatic renewal stops immediately, and no further automatic plan charges or retries will be made. We will send confirmation stating your cancellation date and paid-through coverage end date; cancellation does not depend on receiving that confirmation. No 30-day advance notice is required, and no cancellation fee applies.
Coverage already paid for continues until the end of that billing period, including eligible callbacks. After that date, no new treatments are included under this plan, except completion of an eligible callback requested during paid coverage as described in Section 8. Canceling after a valid charge does not by itself create a prorated refund for the paid period. Statutory cancellation, refund, billing-error, and undelivered-service rights take priority. Any valid charge already owed for service or coverage provided will be explained and handled separately, without delaying cancellation or making further automatic charges.
You can also cancel by emailing hello@treasurepest.com or calling (949) 844-3663.